Effective Date: July 22, 2026
Last Updated: July 22, 2026
PRO Windows & Doors LLC (“PRO Windows & Doors,” “PRO,” “we,” “us,” or “our”) is committed to providing a website experience that is accessible and usable by the widest possible audience, including individuals with disabilities.
We recognize that accessibility is an ongoing responsibility. We are working to identify, prevent, and address accessibility barriers as our website, content, products, and digital services evolve.
Our goal is to make our website reasonably accessible and usable in accordance with generally recognized accessibility practices.
We use the Web Content Accessibility Guidelines, version 2.2, Level AA (“WCAG 2.2 AA”) as our current technical accessibility goal. WCAG provides guidance for making digital content more perceivable, operable, understandable, and robust for users with a wide range of disabilities.
WCAG 2.2 is the latest WCAG 2 standard recommended by the World Wide Web Consortium, and it includes all Level A and Level AA requirements from earlier WCAG 2 versions, subject to limited technical updates.
References to WCAG describe our accessibility goal and do not constitute a representation that every page, feature, document, or third-party component currently conforms fully to every WCAG success criterion.
As part of our ongoing accessibility efforts, we seek to consider accessibility when designing, developing, reviewing, and updating website content and functionality.
Depending on the page or feature, these efforts may include:
Because technologies, accessibility standards, and website content continue to change, accessibility improvements may be implemented progressively rather than simultaneously throughout the Website.
We do not claim that every part of the Website is currently free from accessibility barriers or fully conformant with WCAG 2.2 AA.
Some content, features, documents, embedded tools, or older pages may not yet provide the same level of accessibility as other portions of the Website. We are working to identify and improve such content as issues are discovered and resources permit.
The presence of this Accessibility Statement does not replace the need for continuing technical review, user testing, content remediation, and maintenance.
The Website may contain links to, display content from, or integrate services operated by third parties, including:
Manufacturers;
Social-media platforms;
Video platforms;
Mapping services;
Messaging applications;
Document viewers;
Analytics providers;
Form or scheduling services;
Other external websites and technologies.
We may not control the accessibility, source code, functionality, or content of third-party services.
Although we encourage third parties to provide accessible experiences, we cannot guarantee the accessibility of websites, applications, documents, widgets, or content controlled by another party.
Contact us when a third-party feature prevents you from accessing information or completing a request, and we will make reasonable efforts to provide the information or service through an alternative method.
The Website may include brochures, technical specifications, drawings, certificates, product information, and other downloadable documents.
Some documents may have been created by manufacturers, suppliers, consultants, or other third parties and may not be fully compatible with every assistive technology.
When an inaccessible document prevents you from obtaining information, contact us and identify the document or information you need. We will make reasonable efforts to provide the relevant information in an alternative accessible format, where practicable.
When you experience difficulty accessing any portion of the Website, obtaining product information, submitting a request, or using an online form, you may contact us directly.
Our team can assist by telephone or email and may provide information through an alternative communication method when reasonably practicable.
You are not required to use the Website or an online form as the only method of contacting PRO Windows & Doors.
We welcome feedback about the accessibility and usability of our Website.
When reporting an accessibility issue, please provide, when possible:
Providing this information is optional, but it may help us understand and address the issue more effectively.
Accessibility questions, requests, and feedback may be directed to:
Email: info@pro-wd.us
Telephone: +1 (872) 219-6397
Telephone: +1 (773) 543-0083
Please use the subject line:
We will make reasonable efforts to acknowledge accessibility-related communications promptly and to provide an appropriate response or alternative method of access based on the nature of the request.
PRO Windows & Doors will not intentionally discriminate or retaliate against an individual for requesting accessibility assistance, reporting an accessibility concern, or exercising rights available under applicable law.
We may update this Accessibility Statement periodically to reflect changes to:
Our Website;
Accessibility standards;
Technologies;
Business practices;
Legal requirements;
Our accessibility efforts.
The revised statement will be posted on this page with an updated “Last Updated” date.
Questions about this Accessibility Statement may be directed to: