Privacy Policy

Effective Date: May 18, 2026

1. Introduction

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit our website or use our window installation and repair services. We operate in compliance with applicable U.S. state and federal privacy laws.

2. Information We Collect

In the past 12 months, we may have collected the following categories of personal information:

  • Identifiers: Name, alias, postal address, unique personal identifier, online identifier, IP address, email address, and phone number.

  • Commercial Information: Records of products or services purchased, obtained, or considered.

  • Internet Activity: Browsing history, search history, and information regarding your interaction with our website.

3. How We Use Your Information

We use your information for business purposes, including:

  • To provide estimates, quotes, and perform window services.

  • To process payments and fulfill orders.

  • To improve our website and customer service.

  • Marketing Communications: We may send you offers or updates if you have opted in. You can opt-out at any time.

4. U.S. State Privacy Rights (e.g., CCPA/CPRA)

If you are a resident of California (or other states with comprehensive privacy laws like Virginia, Colorado, or Connecticut), you have specific rights:

  • Right to Know: You can request a disclosure of the personal information we have collected about you.

  • Right to Delete: You can request that we delete your personal information.

  • Right to Opt-Out of Sale/Sharing: We do not sell your personal information to third parties. We do not “share” your information for cross-context behavioral advertising.

  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

5. Children’s Privacy (COPPA)

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 in accordance with the Children’s Online Privacy Protection Act (COPPA).

6. Do Not Track (DNT)

Some web browsers have a “Do Not Track” feature. Our website currently does not respond to DNT signals, as there is no consistent industry standard for them.

7. Security of Your Information

We use industry-standard security measures (such as SSL encryption) to protect your data. However, please remember that no method of transmission over the internet is 100% secure.

8. Third-Party Links

Our site may contain links to third-party sites (Google, Instagram, Threads). We are not responsible for their privacy policies.

9. SMS/Text Messaging (If applicable)

If you provide your phone number for project updates, you consent to receive text messages. Message and data rates may apply. You can reply “STOP” to opt-out.

10. Contact Information

To exercise your rights or if you have questions, please contact us at: PRO Windows & Doors 

7300 S Kimbark Ave, Chicago, IL 60619 

[Insert Email Address]

+1 (773) 543-0083, +1 (872) 219-6397